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FAQ

Posted time: 2015.09.29

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How to join us? about the Member System
Order & Delivery:

Q: Why do we call you?
Q: Why do we need some documents for verifying?
Q: Why did I receive nothing after I paid?
Q: How do I update the player information?
Q: Why you keep saying that you have not received my payment, is it a scam?
Q: Is it safe to purchase here ?
Q: About the orders delivery confirm?
Q: Do you have enough coins on PS/XBOX/PC?
Q: How long will it take to receive coins after payment ?
Q: How much should I put in auction house if I order 1000K ?
Q: Will you refund me if I did not receive the coins?

Payment:
Q: What payment method do you support?
Q: Can I pay via CASHU in Euro?
Q: Can I get refund for paysafecard payment?
Q: Will I receive a confirmation email after I paid?
Q: why it takes so long to pay via Ebanx?

Order & Delivery:

Q: Why do we call you?

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